Document Retention and Deletion
The rules used to minimise how long company and personal documents remain available.
Active partners
Current licence, insurance, vehicle and representative records are retained while required to administer the partner relationship and comply with applicable duties. Superseded documents are restricted and reviewed for deletion.
Rejected or withdrawn applications
Application records are retained only for a defined fraud-prevention, appeal and legal-claim period, then deleted or anonymised unless law requires longer storage.
Identity documents
Raw identity copies should be deleted or strongly restricted as soon as identity review and any legally required retention are complete. Unneeded fields may be redacted.
Audit and statutory records
Acceptance logs, review decisions, invoices and legally required tax or accounting records may have different statutory periods. They are separated from raw onboarding files where practical.
Deletion requests
Requests may be sent to privacy@pickmeaway.com. PickMeAway will explain any lawful reason that prevents immediate deletion.